USB 3.0 ports on newly built PC don’t recognize USB 3.0 devices
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I have recently bought and built a new PC: Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard. Now, everything is put together and installed, I am facing only one problem.
I own an Adata Nobility NH13 external hard disk drive which is USB 3.0. When I plug it into any USB 3.0 port using a USB 3.0 cable, the drive does not show up in “My Computer,” nor in “Device Manager,” regardless of whether I use the Front or Rear USB 3.0 ports.
The USB 2.0 ports work just fine with it but what is the point in having a USB 3.0 device if you don’t use it the way you should?
If I plug USB 2.0 devices into the USB 3.0 ports, they work great, and if I connect the external hard disk drive with a USB 2.0 cable it does work.
Now, the first thing you would think is that the USB 3.0 drivers are missing, but in the Device Manager, under "USB Controllers", there is an entry for the "Intel(R) USB 3.0 eXtensible Host Controller-0100 (Microsoft)".
If anyone has any suggestions, any help is greatly appreciated.
windows usb drivers usb-3
edited Jul 2 '17 at 8:28
Arghavan
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
add a comment |
up vote
0
down vote
favorite
I have recently bought and built a new PC: Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard. Now, everything is put together and installed, I am facing only one problem.
I own an Adata Nobility NH13 external hard disk drive which is USB 3.0. When I plug it into any USB 3.0 port using a USB 3.0 cable, the drive does not show up in “My Computer,” nor in “Device Manager,” regardless of whether I use the Front or Rear USB 3.0 ports.
The USB 2.0 ports work just fine with it but what is the point in having a USB 3.0 device if you don’t use it the way you should?
If I plug USB 2.0 devices into the USB 3.0 ports, they work great, and if I connect the external hard disk drive with a USB 2.0 cable it does work.
Now, the first thing you would think is that the USB 3.0 drivers are missing, but in the Device Manager, under "USB Controllers", there is an entry for the "Intel(R) USB 3.0 eXtensible Host Controller-0100 (Microsoft)".
If anyone has any suggestions, any help is greatly appreciated.
windows usb drivers usb-3
edited Jul 2 '17 at 8:28
Arghavan
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
1
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11
add a comment |
up vote
0
down vote
favorite
up vote
0
down vote
favorite
I have recently bought and built a new PC: Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard. Now, everything is put together and installed, I am facing only one problem.
I own an Adata Nobility NH13 external hard disk drive which is USB 3.0. When I plug it into any USB 3.0 port using a USB 3.0 cable, the drive does not show up in “My Computer,” nor in “Device Manager,” regardless of whether I use the Front or Rear USB 3.0 ports.
The USB 2.0 ports work just fine with it but what is the point in having a USB 3.0 device if you don’t use it the way you should?
If I plug USB 2.0 devices into the USB 3.0 ports, they work great, and if I connect the external hard disk drive with a USB 2.0 cable it does work.
Now, the first thing you would think is that the USB 3.0 drivers are missing, but in the Device Manager, under "USB Controllers", there is an entry for the "Intel(R) USB 3.0 eXtensible Host Controller-0100 (Microsoft)".
If anyone has any suggestions, any help is greatly appreciated.
windows usb drivers usb-3
edited Jul 2 '17 at 8:28
Arghavan
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
I have recently bought and built a new PC: Windows 8 Enterprise x64, and Gigabyte GA-Z87-HD3 motherboard. Now, everything is put together and installed, I am facing only one problem.
I own an Adata Nobility NH13 external hard disk drive which is USB 3.0. When I plug it into any USB 3.0 port using a USB 3.0 cable, the drive does not show up in “My Computer,” nor in “Device Manager,” regardless of whether I use the Front or Rear USB 3.0 ports.
The USB 2.0 ports work just fine with it but what is the point in having a USB 3.0 device if you don’t use it the way you should?
If I plug USB 2.0 devices into the USB 3.0 ports, they work great, and if I connect the external hard disk drive with a USB 2.0 cable it does work.
Now, the first thing you would think is that the USB 3.0 drivers are missing, but in the Device Manager, under "USB Controllers", there is an entry for the "Intel(R) USB 3.0 eXtensible Host Controller-0100 (Microsoft)".
If anyone has any suggestions, any help is greatly appreciated.
windows usb drivers usb-3
windows usb drivers usb-3
edited Jul 2 '17 at 8:28
Arghavan
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
edited Jul 2 '17 at 8:28
Arghavan
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
edited Jul 2 '17 at 8:28
Arghavan
1193
edited Jul 2 '17 at 8:28
Arghavan
1193
edited Jul 2 '17 at 8:28
Arghavan
1193
1193
asked Jan 24 '14 at 18:06
Dino Prašo
11915
asked Jan 24 '14 at 18:06
Dino Prašo
11915
asked Jan 24 '14 at 18:06
Dino Prašo
11915
11915
Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
1
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11
add a comment |
Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
1
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11
Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
1
1
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11
add a comment |
1 Answer
1
active
oldest
votes
up vote
0
down vote
Try my answer. It's possible that the iusb3hcs (Intel(R) USB 3.0 Host Controller Switch Driver) part of the Intel driver is not installed.
edited Mar 20 '17 at 10:04
Community♦
1
answered Feb 19 '14 at 20:20
Ilya
94451625
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
0
down vote
Try my answer. It's possible that the iusb3hcs (Intel(R) USB 3.0 Host Controller Switch Driver) part of the Intel driver is not installed.
edited Mar 20 '17 at 10:04
Community♦
1
answered Feb 19 '14 at 20:20
Ilya
94451625
add a comment |
up vote
0
down vote
Try my answer. It's possible that the iusb3hcs (Intel(R) USB 3.0 Host Controller Switch Driver) part of the Intel driver is not installed.
edited Mar 20 '17 at 10:04
Community♦
1
answered Feb 19 '14 at 20:20
Ilya
94451625
add a comment |
up vote
0
down vote
up vote
0
down vote
Try my answer. It's possible that the iusb3hcs (Intel(R) USB 3.0 Host Controller Switch Driver) part of the Intel driver is not installed.
edited Mar 20 '17 at 10:04
Community♦
1
answered Feb 19 '14 at 20:20
Ilya
94451625
Try my answer. It's possible that the iusb3hcs (Intel(R) USB 3.0 Host Controller Switch Driver) part of the Intel driver is not installed.
edited Mar 20 '17 at 10:04
Community♦
1
answered Feb 19 '14 at 20:20
Ilya
94451625
edited Mar 20 '17 at 10:04
Community♦
1
edited Mar 20 '17 at 10:04
Community♦
1
edited Mar 20 '17 at 10:04
Community♦
1
1
answered Feb 19 '14 at 20:20
Ilya
94451625
answered Feb 19 '14 at 20:20
Ilya
94451625
answered Feb 19 '14 at 20:20
Ilya
94451625
94451625
add a comment |
add a comment |
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Do you have any other USB 3.0 devices you can try?
– Ramhound
Jan 24 '14 at 18:11
@Ramhound sadly no, but it works just fine everywhere else... When I plug it into the usb3 port on my laptop it works just fine..
– Dino Prašo
Jan 24 '14 at 18:13
I own an Adata Nobility NH13 for a while. It doesn't work on usb3 port. I just tried Toshiba CANVIO ALU and it works perfectly. Tried upgrading PCI driver and it says it's up to date. PC is IdeaCentre Lenovo.
– user441101
Apr 25 '15 at 9:17
I've had similar and it was a driver issue, or a driver conflict issue...
– Dave
Dec 8 '17 at 16:35
1
Possible duplicate of USB 3.0 ports function as USB 2.0 ports on Windows 7 with an Intel USB 3.0 xHCI Controller
– JakeGould
Jun 16 at 22:11