How can I remove Lync Web App Plug-in











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2
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I'm trying to remove Lync Web App Plugin from add-remove programs, but when I try uninstall I get the following message:




The feauture you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package
'LWAPlugin64BitInstaller32[1].msi' in the box below



C:Users212317078.R2.001AppDataLocalMicrosoftWindowsTemporary
Internet FilesContent.IE5Q0XMQSY




This probably because unavailable because I have problems with my profile. My %AppData%Local folder is flushed/removed every time i Log in and log out.



Update: I was able to remove it from Add or Remove programs following this receipt http://support.microsoft.com/kb/314481 but the pop-up message still appears.



How can I reinstall the Lync Web App plugin?










share|improve this question
























  • You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
    – DavidPostill
    Jan 22 '15 at 8:52












  • @DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
    – Makach
    Jan 22 '15 at 10:44










  • Then you should ask your IT department to fix up the mess.
    – DavidPostill
    Jan 22 '15 at 10:53










  • Here is an updated link to MS KB314481.
    – dousin
    May 22 '17 at 14:55










  • The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
    – dousin
    May 22 '17 at 15:13















up vote
2
down vote

favorite












I'm trying to remove Lync Web App Plugin from add-remove programs, but when I try uninstall I get the following message:




The feauture you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package
'LWAPlugin64BitInstaller32[1].msi' in the box below



C:Users212317078.R2.001AppDataLocalMicrosoftWindowsTemporary
Internet FilesContent.IE5Q0XMQSY




This probably because unavailable because I have problems with my profile. My %AppData%Local folder is flushed/removed every time i Log in and log out.



Update: I was able to remove it from Add or Remove programs following this receipt http://support.microsoft.com/kb/314481 but the pop-up message still appears.



How can I reinstall the Lync Web App plugin?










share|improve this question
























  • You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
    – DavidPostill
    Jan 22 '15 at 8:52












  • @DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
    – Makach
    Jan 22 '15 at 10:44










  • Then you should ask your IT department to fix up the mess.
    – DavidPostill
    Jan 22 '15 at 10:53










  • Here is an updated link to MS KB314481.
    – dousin
    May 22 '17 at 14:55










  • The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
    – dousin
    May 22 '17 at 15:13













up vote
2
down vote

favorite









up vote
2
down vote

favorite











I'm trying to remove Lync Web App Plugin from add-remove programs, but when I try uninstall I get the following message:




The feauture you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package
'LWAPlugin64BitInstaller32[1].msi' in the box below



C:Users212317078.R2.001AppDataLocalMicrosoftWindowsTemporary
Internet FilesContent.IE5Q0XMQSY




This probably because unavailable because I have problems with my profile. My %AppData%Local folder is flushed/removed every time i Log in and log out.



Update: I was able to remove it from Add or Remove programs following this receipt http://support.microsoft.com/kb/314481 but the pop-up message still appears.



How can I reinstall the Lync Web App plugin?










share|improve this question















I'm trying to remove Lync Web App Plugin from add-remove programs, but when I try uninstall I get the following message:




The feauture you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path to a folder containing the installation package
'LWAPlugin64BitInstaller32[1].msi' in the box below



C:Users212317078.R2.001AppDataLocalMicrosoftWindowsTemporary
Internet FilesContent.IE5Q0XMQSY




This probably because unavailable because I have problems with my profile. My %AppData%Local folder is flushed/removed every time i Log in and log out.



Update: I was able to remove it from Add or Remove programs following this receipt http://support.microsoft.com/kb/314481 but the pop-up message still appears.



How can I reinstall the Lync Web App plugin?







windows-7 uninstall lync






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jan 22 '15 at 8:30

























asked Jan 22 '15 at 8:18









Makach

21321125




21321125












  • You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
    – DavidPostill
    Jan 22 '15 at 8:52












  • @DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
    – Makach
    Jan 22 '15 at 10:44










  • Then you should ask your IT department to fix up the mess.
    – DavidPostill
    Jan 22 '15 at 10:53










  • Here is an updated link to MS KB314481.
    – dousin
    May 22 '17 at 14:55










  • The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
    – dousin
    May 22 '17 at 15:13


















  • You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
    – DavidPostill
    Jan 22 '15 at 8:52












  • @DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
    – Makach
    Jan 22 '15 at 10:44










  • Then you should ask your IT department to fix up the mess.
    – DavidPostill
    Jan 22 '15 at 10:53










  • Here is an updated link to MS KB314481.
    – dousin
    May 22 '17 at 14:55










  • The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
    – dousin
    May 22 '17 at 15:13
















You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
– DavidPostill
Jan 22 '15 at 8:52






You could try something like IObit Uninstaller 4 (free) to completely uninstall lync then new install of lync as usual
– DavidPostill
Jan 22 '15 at 8:52














@DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
– Makach
Jan 22 '15 at 10:44




@DavidPostill I am afraid that is not possible because we are not allowed to install anything on our company computers.
– Makach
Jan 22 '15 at 10:44












Then you should ask your IT department to fix up the mess.
– DavidPostill
Jan 22 '15 at 10:53




Then you should ask your IT department to fix up the mess.
– DavidPostill
Jan 22 '15 at 10:53












Here is an updated link to MS KB314481.
– dousin
May 22 '17 at 14:55




Here is an updated link to MS KB314481.
– dousin
May 22 '17 at 14:55












The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
– dousin
May 22 '17 at 15:13




The iobituninstaller performs the same actions, as one would do manually according to KB314481. It does remove the Lync from the list of the 'installed programs', but it does not resolve the problem.
– dousin
May 22 '17 at 15:13










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This worked for me: I checked the registry using regedit for every location of 'lync' and 'lwaplugin' strings, deleted all entries related to these. Afterwards, it was possible to reinstall the plugin using the standard installer.






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    up vote
    0
    down vote













    This worked for me: I checked the registry using regedit for every location of 'lync' and 'lwaplugin' strings, deleted all entries related to these. Afterwards, it was possible to reinstall the plugin using the standard installer.






    share|improve this answer

























      up vote
      0
      down vote













      This worked for me: I checked the registry using regedit for every location of 'lync' and 'lwaplugin' strings, deleted all entries related to these. Afterwards, it was possible to reinstall the plugin using the standard installer.






      share|improve this answer























        up vote
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        down vote










        up vote
        0
        down vote









        This worked for me: I checked the registry using regedit for every location of 'lync' and 'lwaplugin' strings, deleted all entries related to these. Afterwards, it was possible to reinstall the plugin using the standard installer.






        share|improve this answer












        This worked for me: I checked the registry using regedit for every location of 'lync' and 'lwaplugin' strings, deleted all entries related to these. Afterwards, it was possible to reinstall the plugin using the standard installer.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered May 22 '17 at 19:15









        dousin

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