Filezilla won't follow symbolic links











up vote
0
down vote

favorite
1












I'm having some difficulty getting FileZilla to show the contents of a folder that is the target of a symbolic link.



Filezilla folder listing



In the screenshot commonfiles and db_uploads are symlinked folders that show as having permissions of 777, but when I click on either I get this error:



Filezilla error



I can't find any settings in FileZilla that look as if they would change this behaviour.



FZ version 3.33.0, Win10 64-bit



Server Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4



Log of an attempt to get directory of symbolic-linked folder:



09:09:59    Trace:  CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 0
09:09:59 Status: Resolving address of *************************
09:09:59 Status: Connecting to ***********:21...
09:09:59 Status: Connection established, waiting for welcome message...
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
09:09:59 Response: 220-You are user number 1 of 55 allowed.
09:09:59 Response: 220-Local time is now 14:09. Server port: 21.
09:09:59 Response: 220-This is a private system - No anonymous login
09:09:59 Response: 220-IPv6 connections are also welcome on this server.
09:09:59 Response: 220 You will be disconnected after 15 minutes of inactivity.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 1
09:09:59 Trace: CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 2
09:09:59 Command: AUTH TLS
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 234 AUTH TLS OK.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 2
09:09:59 Status: Initializing TLS...
09:09:59 Trace: CTlsSocketImpl::Handshake()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:09:59 Trace: TLS handshake: About to send CLIENT HELLO
09:09:59 Trace: TLS handshake: Sent CLIENT HELLO
09:09:59 Trace: CTlsSocketImpl::OnSend()
09:09:59 Trace: CTlsSocketImpl::OnRead()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received SERVER HELLO
09:10:00 Trace: TLS handshake: Processed SERVER HELLO
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received CERTIFICATE
09:10:00 Trace: TLS handshake: Processed CERTIFICATE
09:10:00 Trace: TLS handshake: Received SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Processed SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Received SERVER HELLO DONE
09:10:00 Trace: TLS handshake: Processed SERVER HELLO DONE
09:10:00 Trace: TLS handshake: About to send CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: Sent CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: About to send FINISHED
09:10:00 Trace: TLS handshake: Sent FINISHED
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Processed NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Received FINISHED
09:10:00 Trace: TLS handshake: Processed FINISHED
09:10:00 Trace: TLS Handshake successful
09:10:00 Trace: Protocol: TLS1.2, Key exchange: ECDHE-RSA, Cipher: AES-256-GCM, MAC: AEAD
09:10:00 Trace: Hostname does not match certificate SANs
09:10:00 Status: Verifying certificate...
09:10:00 Status: TLS connection established.
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: USER ********
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 331 User ******** OK. Password required
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: PASS ************
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 230 OK. Current restricted directory is /
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 9
09:10:00 Command: OPTS UTF8 ON
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 OK, UTF-8 enabled
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 9
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 10
09:10:00 Command: PBSZ 0
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 PBSZ=0
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 10
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 11
09:10:00 Command: PROT P
09:10:01 Trace: CTlsSocketImpl::OnRead()
09:10:01 Trace: CFtpControlSocket::OnReceive()
09:10:01 Response: 200 Data protection level set to "private"
09:10:01 Trace: CFtpLogonOpData::ParseResponse() in state 11
09:10:01 Status: Logged in
09:10:01 Trace: Measured latency of 177 ms
09:10:01 Trace: CFtpControlSocket::ResetOperation(0)
09:10:01 Trace: CControlSocket::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:19 Status: Retrieving directory listing of "/public_html/db_uploads"...
09:10:19 Trace: CControlSocket::SendNextCommand()
09:10:19 Trace: CFtpListOpData::ListSend() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 2
09:10:19 Command: CWD /public_html/db_uploads
09:10:19 Trace: CTlsSocketImpl::OnRead()
09:10:19 Trace: CFtpControlSocket::OnReceive()
09:10:19 Response: 550 Can't change directory to /public_html/db_uploads: No such file or directory
09:10:19 Trace: CFtpChangeDirOpData::ParseResponse() in state 2
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ParseSubcommandResult(2)
09:10:19 Trace: CFtpListOpData::SubcommandResult() in state 1
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Error: Failed to retrieve directory listing
09:10:19 Trace: CFileZillaEnginePrivate::ResetOperation(2)









share|improve this question
























  • That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
    – Martin Prikryl
    Jun 18 at 6:28










  • I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
    – rossmcm
    Jun 18 at 7:29












  • It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
    – Martin Prikryl
    Jun 18 at 7:31










  • Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
    – rossmcm
    Jun 18 at 9:26










  • FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
    – Martin Prikryl
    Jun 18 at 9:36















up vote
0
down vote

favorite
1












I'm having some difficulty getting FileZilla to show the contents of a folder that is the target of a symbolic link.



Filezilla folder listing



In the screenshot commonfiles and db_uploads are symlinked folders that show as having permissions of 777, but when I click on either I get this error:



Filezilla error



I can't find any settings in FileZilla that look as if they would change this behaviour.



FZ version 3.33.0, Win10 64-bit



Server Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4



Log of an attempt to get directory of symbolic-linked folder:



09:09:59    Trace:  CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 0
09:09:59 Status: Resolving address of *************************
09:09:59 Status: Connecting to ***********:21...
09:09:59 Status: Connection established, waiting for welcome message...
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
09:09:59 Response: 220-You are user number 1 of 55 allowed.
09:09:59 Response: 220-Local time is now 14:09. Server port: 21.
09:09:59 Response: 220-This is a private system - No anonymous login
09:09:59 Response: 220-IPv6 connections are also welcome on this server.
09:09:59 Response: 220 You will be disconnected after 15 minutes of inactivity.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 1
09:09:59 Trace: CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 2
09:09:59 Command: AUTH TLS
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 234 AUTH TLS OK.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 2
09:09:59 Status: Initializing TLS...
09:09:59 Trace: CTlsSocketImpl::Handshake()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:09:59 Trace: TLS handshake: About to send CLIENT HELLO
09:09:59 Trace: TLS handshake: Sent CLIENT HELLO
09:09:59 Trace: CTlsSocketImpl::OnSend()
09:09:59 Trace: CTlsSocketImpl::OnRead()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received SERVER HELLO
09:10:00 Trace: TLS handshake: Processed SERVER HELLO
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received CERTIFICATE
09:10:00 Trace: TLS handshake: Processed CERTIFICATE
09:10:00 Trace: TLS handshake: Received SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Processed SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Received SERVER HELLO DONE
09:10:00 Trace: TLS handshake: Processed SERVER HELLO DONE
09:10:00 Trace: TLS handshake: About to send CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: Sent CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: About to send FINISHED
09:10:00 Trace: TLS handshake: Sent FINISHED
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Processed NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Received FINISHED
09:10:00 Trace: TLS handshake: Processed FINISHED
09:10:00 Trace: TLS Handshake successful
09:10:00 Trace: Protocol: TLS1.2, Key exchange: ECDHE-RSA, Cipher: AES-256-GCM, MAC: AEAD
09:10:00 Trace: Hostname does not match certificate SANs
09:10:00 Status: Verifying certificate...
09:10:00 Status: TLS connection established.
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: USER ********
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 331 User ******** OK. Password required
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: PASS ************
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 230 OK. Current restricted directory is /
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 9
09:10:00 Command: OPTS UTF8 ON
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 OK, UTF-8 enabled
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 9
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 10
09:10:00 Command: PBSZ 0
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 PBSZ=0
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 10
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 11
09:10:00 Command: PROT P
09:10:01 Trace: CTlsSocketImpl::OnRead()
09:10:01 Trace: CFtpControlSocket::OnReceive()
09:10:01 Response: 200 Data protection level set to "private"
09:10:01 Trace: CFtpLogonOpData::ParseResponse() in state 11
09:10:01 Status: Logged in
09:10:01 Trace: Measured latency of 177 ms
09:10:01 Trace: CFtpControlSocket::ResetOperation(0)
09:10:01 Trace: CControlSocket::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:19 Status: Retrieving directory listing of "/public_html/db_uploads"...
09:10:19 Trace: CControlSocket::SendNextCommand()
09:10:19 Trace: CFtpListOpData::ListSend() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 2
09:10:19 Command: CWD /public_html/db_uploads
09:10:19 Trace: CTlsSocketImpl::OnRead()
09:10:19 Trace: CFtpControlSocket::OnReceive()
09:10:19 Response: 550 Can't change directory to /public_html/db_uploads: No such file or directory
09:10:19 Trace: CFtpChangeDirOpData::ParseResponse() in state 2
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ParseSubcommandResult(2)
09:10:19 Trace: CFtpListOpData::SubcommandResult() in state 1
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Error: Failed to retrieve directory listing
09:10:19 Trace: CFileZillaEnginePrivate::ResetOperation(2)









share|improve this question
























  • That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
    – Martin Prikryl
    Jun 18 at 6:28










  • I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
    – rossmcm
    Jun 18 at 7:29












  • It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
    – Martin Prikryl
    Jun 18 at 7:31










  • Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
    – rossmcm
    Jun 18 at 9:26










  • FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
    – Martin Prikryl
    Jun 18 at 9:36













up vote
0
down vote

favorite
1









up vote
0
down vote

favorite
1






1





I'm having some difficulty getting FileZilla to show the contents of a folder that is the target of a symbolic link.



Filezilla folder listing



In the screenshot commonfiles and db_uploads are symlinked folders that show as having permissions of 777, but when I click on either I get this error:



Filezilla error



I can't find any settings in FileZilla that look as if they would change this behaviour.



FZ version 3.33.0, Win10 64-bit



Server Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4



Log of an attempt to get directory of symbolic-linked folder:



09:09:59    Trace:  CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 0
09:09:59 Status: Resolving address of *************************
09:09:59 Status: Connecting to ***********:21...
09:09:59 Status: Connection established, waiting for welcome message...
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
09:09:59 Response: 220-You are user number 1 of 55 allowed.
09:09:59 Response: 220-Local time is now 14:09. Server port: 21.
09:09:59 Response: 220-This is a private system - No anonymous login
09:09:59 Response: 220-IPv6 connections are also welcome on this server.
09:09:59 Response: 220 You will be disconnected after 15 minutes of inactivity.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 1
09:09:59 Trace: CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 2
09:09:59 Command: AUTH TLS
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 234 AUTH TLS OK.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 2
09:09:59 Status: Initializing TLS...
09:09:59 Trace: CTlsSocketImpl::Handshake()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:09:59 Trace: TLS handshake: About to send CLIENT HELLO
09:09:59 Trace: TLS handshake: Sent CLIENT HELLO
09:09:59 Trace: CTlsSocketImpl::OnSend()
09:09:59 Trace: CTlsSocketImpl::OnRead()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received SERVER HELLO
09:10:00 Trace: TLS handshake: Processed SERVER HELLO
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received CERTIFICATE
09:10:00 Trace: TLS handshake: Processed CERTIFICATE
09:10:00 Trace: TLS handshake: Received SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Processed SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Received SERVER HELLO DONE
09:10:00 Trace: TLS handshake: Processed SERVER HELLO DONE
09:10:00 Trace: TLS handshake: About to send CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: Sent CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: About to send FINISHED
09:10:00 Trace: TLS handshake: Sent FINISHED
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Processed NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Received FINISHED
09:10:00 Trace: TLS handshake: Processed FINISHED
09:10:00 Trace: TLS Handshake successful
09:10:00 Trace: Protocol: TLS1.2, Key exchange: ECDHE-RSA, Cipher: AES-256-GCM, MAC: AEAD
09:10:00 Trace: Hostname does not match certificate SANs
09:10:00 Status: Verifying certificate...
09:10:00 Status: TLS connection established.
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: USER ********
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 331 User ******** OK. Password required
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: PASS ************
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 230 OK. Current restricted directory is /
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 9
09:10:00 Command: OPTS UTF8 ON
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 OK, UTF-8 enabled
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 9
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 10
09:10:00 Command: PBSZ 0
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 PBSZ=0
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 10
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 11
09:10:00 Command: PROT P
09:10:01 Trace: CTlsSocketImpl::OnRead()
09:10:01 Trace: CFtpControlSocket::OnReceive()
09:10:01 Response: 200 Data protection level set to "private"
09:10:01 Trace: CFtpLogonOpData::ParseResponse() in state 11
09:10:01 Status: Logged in
09:10:01 Trace: Measured latency of 177 ms
09:10:01 Trace: CFtpControlSocket::ResetOperation(0)
09:10:01 Trace: CControlSocket::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:19 Status: Retrieving directory listing of "/public_html/db_uploads"...
09:10:19 Trace: CControlSocket::SendNextCommand()
09:10:19 Trace: CFtpListOpData::ListSend() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 2
09:10:19 Command: CWD /public_html/db_uploads
09:10:19 Trace: CTlsSocketImpl::OnRead()
09:10:19 Trace: CFtpControlSocket::OnReceive()
09:10:19 Response: 550 Can't change directory to /public_html/db_uploads: No such file or directory
09:10:19 Trace: CFtpChangeDirOpData::ParseResponse() in state 2
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ParseSubcommandResult(2)
09:10:19 Trace: CFtpListOpData::SubcommandResult() in state 1
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Error: Failed to retrieve directory listing
09:10:19 Trace: CFileZillaEnginePrivate::ResetOperation(2)









share|improve this question















I'm having some difficulty getting FileZilla to show the contents of a folder that is the target of a symbolic link.



Filezilla folder listing



In the screenshot commonfiles and db_uploads are symlinked folders that show as having permissions of 777, but when I click on either I get this error:



Filezilla error



I can't find any settings in FileZilla that look as if they would change this behaviour.



FZ version 3.33.0, Win10 64-bit



Server Apache/2.4.33 (cPanel) OpenSSL/1.0.2o mod_bwlimited/1.4



Log of an attempt to get directory of symbolic-linked folder:



09:09:59    Trace:  CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 0
09:09:59 Status: Resolving address of *************************
09:09:59 Status: Connecting to ***********:21...
09:09:59 Status: Connection established, waiting for welcome message...
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
09:09:59 Response: 220-You are user number 1 of 55 allowed.
09:09:59 Response: 220-Local time is now 14:09. Server port: 21.
09:09:59 Response: 220-This is a private system - No anonymous login
09:09:59 Response: 220-IPv6 connections are also welcome on this server.
09:09:59 Response: 220 You will be disconnected after 15 minutes of inactivity.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 1
09:09:59 Trace: CControlSocket::SendNextCommand()
09:09:59 Trace: CFtpLogonOpData::Send() in state 2
09:09:59 Command: AUTH TLS
09:09:59 Trace: CFtpControlSocket::OnReceive()
09:09:59 Response: 234 AUTH TLS OK.
09:09:59 Trace: CFtpLogonOpData::ParseResponse() in state 2
09:09:59 Status: Initializing TLS...
09:09:59 Trace: CTlsSocketImpl::Handshake()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:09:59 Trace: TLS handshake: About to send CLIENT HELLO
09:09:59 Trace: TLS handshake: Sent CLIENT HELLO
09:09:59 Trace: CTlsSocketImpl::OnSend()
09:09:59 Trace: CTlsSocketImpl::OnRead()
09:09:59 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received SERVER HELLO
09:10:00 Trace: TLS handshake: Processed SERVER HELLO
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received CERTIFICATE
09:10:00 Trace: TLS handshake: Processed CERTIFICATE
09:10:00 Trace: TLS handshake: Received SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Processed SERVER KEY EXCHANGE
09:10:00 Trace: TLS handshake: Received SERVER HELLO DONE
09:10:00 Trace: TLS handshake: Processed SERVER HELLO DONE
09:10:00 Trace: TLS handshake: About to send CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: Sent CLIENT KEY EXCHANGE
09:10:00 Trace: TLS handshake: About to send FINISHED
09:10:00 Trace: TLS handshake: Sent FINISHED
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CTlsSocketImpl::ContinueHandshake()
09:10:00 Trace: TLS handshake: Received NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Processed NEW SESSION TICKET
09:10:00 Trace: TLS handshake: Received FINISHED
09:10:00 Trace: TLS handshake: Processed FINISHED
09:10:00 Trace: TLS Handshake successful
09:10:00 Trace: Protocol: TLS1.2, Key exchange: ECDHE-RSA, Cipher: AES-256-GCM, MAC: AEAD
09:10:00 Trace: Hostname does not match certificate SANs
09:10:00 Status: Verifying certificate...
09:10:00 Status: TLS connection established.
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: USER ********
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 331 User ******** OK. Password required
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 5
09:10:00 Command: PASS ************
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 230 OK. Current restricted directory is /
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 5
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 9
09:10:00 Command: OPTS UTF8 ON
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 OK, UTF-8 enabled
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 9
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 10
09:10:00 Command: PBSZ 0
09:10:00 Trace: CTlsSocketImpl::OnRead()
09:10:00 Trace: CFtpControlSocket::OnReceive()
09:10:00 Response: 200 PBSZ=0
09:10:00 Trace: CFtpLogonOpData::ParseResponse() in state 10
09:10:00 Trace: CControlSocket::SendNextCommand()
09:10:00 Trace: CFtpLogonOpData::Send() in state 11
09:10:00 Command: PROT P
09:10:01 Trace: CTlsSocketImpl::OnRead()
09:10:01 Trace: CFtpControlSocket::OnReceive()
09:10:01 Response: 200 Data protection level set to "private"
09:10:01 Trace: CFtpLogonOpData::ParseResponse() in state 11
09:10:01 Status: Logged in
09:10:01 Trace: Measured latency of 177 ms
09:10:01 Trace: CFtpControlSocket::ResetOperation(0)
09:10:01 Trace: CControlSocket::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:01 Trace: CFileZillaEnginePrivate::ResetOperation(0)
09:10:19 Status: Retrieving directory listing of "/public_html/db_uploads"...
09:10:19 Trace: CControlSocket::SendNextCommand()
09:10:19 Trace: CFtpListOpData::ListSend() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 0
09:10:19 Trace: CFtpChangeDirOpData::Send() in state 2
09:10:19 Command: CWD /public_html/db_uploads
09:10:19 Trace: CTlsSocketImpl::OnRead()
09:10:19 Trace: CFtpControlSocket::OnReceive()
09:10:19 Response: 550 Can't change directory to /public_html/db_uploads: No such file or directory
09:10:19 Trace: CFtpChangeDirOpData::ParseResponse() in state 2
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ParseSubcommandResult(2)
09:10:19 Trace: CFtpListOpData::SubcommandResult() in state 1
09:10:19 Trace: CFtpControlSocket::ResetOperation(2)
09:10:19 Trace: CControlSocket::ResetOperation(2)
09:10:19 Error: Failed to retrieve directory listing
09:10:19 Trace: CFileZillaEnginePrivate::ResetOperation(2)






ftp symbolic-link filezilla






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Jun 18 at 21:19

























asked Jun 17 at 9:48









rossmcm

68921844




68921844












  • That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
    – Martin Prikryl
    Jun 18 at 6:28










  • I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
    – rossmcm
    Jun 18 at 7:29












  • It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
    – Martin Prikryl
    Jun 18 at 7:31










  • Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
    – rossmcm
    Jun 18 at 9:26










  • FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
    – Martin Prikryl
    Jun 18 at 9:36


















  • That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
    – Martin Prikryl
    Jun 18 at 6:28










  • I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
    – rossmcm
    Jun 18 at 7:29












  • It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
    – Martin Prikryl
    Jun 18 at 7:31










  • Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
    – rossmcm
    Jun 18 at 9:26










  • FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
    – Martin Prikryl
    Jun 18 at 9:36
















That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
– Martin Prikryl
Jun 18 at 6:28




That does not look like problem of FileZilla. It's obviously your FTP server that cannot follow the symlink.
– Martin Prikryl
Jun 18 at 6:28












I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
– rossmcm
Jun 18 at 7:29






I know nothing about Apache, except that I gather it is in fairly wide use. This would seem like a bit of a showstopper ;-). The website can and does accept uploads to that folder, so is it a configuration issue in my case (i.e. Do I hassle the server man?)
– rossmcm
Jun 18 at 7:29














It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
– Martin Prikryl
Jun 18 at 7:31




It has nothing to do with Apache. Apache is HTTP server. This is about FTP server.
– Martin Prikryl
Jun 18 at 7:31












Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
– rossmcm
Jun 18 at 9:26




Doesn't the apache http server have an FTP module? If someone was running an Apache web server and they wanted to provide FTP how would they do it? I don't know. That's the reason for my original question. I. don't. know. I came here looking for constructive help - clearly I'm in the wrong place.
– rossmcm
Jun 18 at 9:26












FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
– Martin Prikryl
Jun 18 at 9:36




FTP and HTTP are unrelated. While Apache has FTP module, it's not really used for managing a website. For that you usually have a separate FTP server. And as we do not know anything about your server, we cannot help you there. A full FileZilla log file may reveal something about the FTP server.
– Martin Prikryl
Jun 18 at 9:36










1 Answer
1






active

oldest

votes

















up vote
0
down vote













This is not a FileZilla issue. The 550 error code may indicate that your user has no permission to visit that directory and then the FTP server is blocking the access to it.
Check the directory permission in your server.






share|improve this answer





















    Your Answer








    StackExchange.ready(function() {
    var channelOptions = {
    tags: "".split(" "),
    id: "3"
    };
    initTagRenderer("".split(" "), "".split(" "), channelOptions);

    StackExchange.using("externalEditor", function() {
    // Have to fire editor after snippets, if snippets enabled
    if (StackExchange.settings.snippets.snippetsEnabled) {
    StackExchange.using("snippets", function() {
    createEditor();
    });
    }
    else {
    createEditor();
    }
    });

    function createEditor() {
    StackExchange.prepareEditor({
    heartbeatType: 'answer',
    convertImagesToLinks: true,
    noModals: true,
    showLowRepImageUploadWarning: true,
    reputationToPostImages: 10,
    bindNavPrevention: true,
    postfix: "",
    imageUploader: {
    brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
    contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
    allowUrls: true
    },
    onDemand: true,
    discardSelector: ".discard-answer"
    ,immediatelyShowMarkdownHelp:true
    });


    }
    });














    draft saved

    draft discarded


















    StackExchange.ready(
    function () {
    StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1331993%2ffilezilla-wont-follow-symbolic-links%23new-answer', 'question_page');
    }
    );

    Post as a guest















    Required, but never shown

























    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    0
    down vote













    This is not a FileZilla issue. The 550 error code may indicate that your user has no permission to visit that directory and then the FTP server is blocking the access to it.
    Check the directory permission in your server.






    share|improve this answer

























      up vote
      0
      down vote













      This is not a FileZilla issue. The 550 error code may indicate that your user has no permission to visit that directory and then the FTP server is blocking the access to it.
      Check the directory permission in your server.






      share|improve this answer























        up vote
        0
        down vote










        up vote
        0
        down vote









        This is not a FileZilla issue. The 550 error code may indicate that your user has no permission to visit that directory and then the FTP server is blocking the access to it.
        Check the directory permission in your server.






        share|improve this answer












        This is not a FileZilla issue. The 550 error code may indicate that your user has no permission to visit that directory and then the FTP server is blocking the access to it.
        Check the directory permission in your server.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Nov 22 at 11:25









        josuegomes

        214




        214






























            draft saved

            draft discarded




















































            Thanks for contributing an answer to Super User!


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.





            Some of your past answers have not been well-received, and you're in danger of being blocked from answering.


            Please pay close attention to the following guidance:


            • Please be sure to answer the question. Provide details and share your research!

            But avoid



            • Asking for help, clarification, or responding to other answers.

            • Making statements based on opinion; back them up with references or personal experience.


            To learn more, see our tips on writing great answers.




            draft saved


            draft discarded














            StackExchange.ready(
            function () {
            StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2fsuperuser.com%2fquestions%2f1331993%2ffilezilla-wont-follow-symbolic-links%23new-answer', 'question_page');
            }
            );

            Post as a guest















            Required, but never shown





















































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown

































            Required, but never shown














            Required, but never shown












            Required, but never shown







            Required, but never shown







            Popular posts from this blog

            AnyDesk - Fatal Program Failure

            How to calibrate 16:9 built-in touch-screen to a 4:3 resolution?

            QoS: MAC-Priority for clients behind a repeater