Fuji Xerox printer prompts for paper load











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A Fuji Xerox Docuprint CM305df randomly asks to load more paper, even though it has paper in the tray.



It will also ask to select a paper tray when the printer only has one paper tray.



It will then keep printing the one page I was trying to print multiple times until I reset it by continuously pushing clear.



Fuji Xerox technical support advised me to check the settings for page size and it was correctly set for A4. Support then advised that I need to check the paper size every time I print and ensure that it is A4!



Can someone please help?










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    up vote
    1
    down vote

    favorite












    A Fuji Xerox Docuprint CM305df randomly asks to load more paper, even though it has paper in the tray.



    It will also ask to select a paper tray when the printer only has one paper tray.



    It will then keep printing the one page I was trying to print multiple times until I reset it by continuously pushing clear.



    Fuji Xerox technical support advised me to check the settings for page size and it was correctly set for A4. Support then advised that I need to check the paper size every time I print and ensure that it is A4!



    Can someone please help?










    share|improve this question
























      up vote
      1
      down vote

      favorite









      up vote
      1
      down vote

      favorite











      A Fuji Xerox Docuprint CM305df randomly asks to load more paper, even though it has paper in the tray.



      It will also ask to select a paper tray when the printer only has one paper tray.



      It will then keep printing the one page I was trying to print multiple times until I reset it by continuously pushing clear.



      Fuji Xerox technical support advised me to check the settings for page size and it was correctly set for A4. Support then advised that I need to check the paper size every time I print and ensure that it is A4!



      Can someone please help?










      share|improve this question













      A Fuji Xerox Docuprint CM305df randomly asks to load more paper, even though it has paper in the tray.



      It will also ask to select a paper tray when the printer only has one paper tray.



      It will then keep printing the one page I was trying to print multiple times until I reset it by continuously pushing clear.



      Fuji Xerox technical support advised me to check the settings for page size and it was correctly set for A4. Support then advised that I need to check the paper size every time I print and ensure that it is A4!



      Can someone please help?







      printing printer






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      share|improve this question











      share|improve this question




      share|improve this question










      asked Nov 20 '14 at 23:40









      Ash

      1851314




      1851314






















          3 Answers
          3






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          up vote
          0
          down vote













          When you insert paper in the CM305df it prompts you on the front panel for the paper size and type. Make sure they match the driver settings. Just pull out the tray, re-insert it and watch the display. If the front panel settings are correct, check the driver settings and set it to the same. For example, the driver may be set for US Letter, and the loaded paper is A4.



          In the case of Word, the size and type are set in Page Setup, as Word ignores driver settings for paper. This can cause problems if you print a document that was created for a different printer.






          share|improve this answer





















          • On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
            – Ash
            Nov 27 '14 at 22:23












          • I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
            – hdhondt
            Nov 28 '14 at 21:59










          • Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
            – hdhondt
            Apr 11 at 23:05










          • Is anyone home?
            – hdhondt
            May 14 at 10:01


















          up vote
          0
          down vote













          i finally got to fix this on my Fuji Xerox docuprint cm305, after more than a year i've been having to unload and load paper on the tray every single time. and today after reading this i sorta got to fix it.



          i usually use A4, is more common for me. so each time i print it ask me to insert letter paper isntead of A4 in every word or pdf printing.



          so the fixing is this.



          *** at the printer you select the type of paper on the tray.



          in my case. A4, plain.



          *** at your computer go to properties of the printer, and click advanced.



          in my case. select A4 in the tray 1 section.



          and everything will be fixed.






          share|improve this answer




























            up vote
            0
            down vote













            in our case someone non-technical had put the paper in the wrong side of the tray so the copier correctly assumed it was empty. Took me half an hour to figure it out!






            share|improve this answer





















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              3 Answers
              3






              active

              oldest

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              3 Answers
              3






              active

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              active

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              active

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              up vote
              0
              down vote













              When you insert paper in the CM305df it prompts you on the front panel for the paper size and type. Make sure they match the driver settings. Just pull out the tray, re-insert it and watch the display. If the front panel settings are correct, check the driver settings and set it to the same. For example, the driver may be set for US Letter, and the loaded paper is A4.



              In the case of Word, the size and type are set in Page Setup, as Word ignores driver settings for paper. This can cause problems if you print a document that was created for a different printer.






              share|improve this answer





















              • On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
                – Ash
                Nov 27 '14 at 22:23












              • I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
                – hdhondt
                Nov 28 '14 at 21:59










              • Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
                – hdhondt
                Apr 11 at 23:05










              • Is anyone home?
                – hdhondt
                May 14 at 10:01















              up vote
              0
              down vote













              When you insert paper in the CM305df it prompts you on the front panel for the paper size and type. Make sure they match the driver settings. Just pull out the tray, re-insert it and watch the display. If the front panel settings are correct, check the driver settings and set it to the same. For example, the driver may be set for US Letter, and the loaded paper is A4.



              In the case of Word, the size and type are set in Page Setup, as Word ignores driver settings for paper. This can cause problems if you print a document that was created for a different printer.






              share|improve this answer





















              • On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
                – Ash
                Nov 27 '14 at 22:23












              • I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
                – hdhondt
                Nov 28 '14 at 21:59










              • Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
                – hdhondt
                Apr 11 at 23:05










              • Is anyone home?
                – hdhondt
                May 14 at 10:01













              up vote
              0
              down vote










              up vote
              0
              down vote









              When you insert paper in the CM305df it prompts you on the front panel for the paper size and type. Make sure they match the driver settings. Just pull out the tray, re-insert it and watch the display. If the front panel settings are correct, check the driver settings and set it to the same. For example, the driver may be set for US Letter, and the loaded paper is A4.



              In the case of Word, the size and type are set in Page Setup, as Word ignores driver settings for paper. This can cause problems if you print a document that was created for a different printer.






              share|improve this answer












              When you insert paper in the CM305df it prompts you on the front panel for the paper size and type. Make sure they match the driver settings. Just pull out the tray, re-insert it and watch the display. If the front panel settings are correct, check the driver settings and set it to the same. For example, the driver may be set for US Letter, and the loaded paper is A4.



              In the case of Word, the size and type are set in Page Setup, as Word ignores driver settings for paper. This can cause problems if you print a document that was created for a different printer.







              share|improve this answer












              share|improve this answer



              share|improve this answer










              answered Nov 21 '14 at 9:14









              hdhondt

              2,7102910




              2,7102910












              • On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
                – Ash
                Nov 27 '14 at 22:23












              • I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
                – hdhondt
                Nov 28 '14 at 21:59










              • Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
                – hdhondt
                Apr 11 at 23:05










              • Is anyone home?
                – hdhondt
                May 14 at 10:01


















              • On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
                – Ash
                Nov 27 '14 at 22:23












              • I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
                – hdhondt
                Nov 28 '14 at 21:59










              • Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
                – hdhondt
                Apr 11 at 23:05










              • Is anyone home?
                – hdhondt
                May 14 at 10:01
















              On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
              – Ash
              Nov 27 '14 at 22:23






              On the front panel it says: Load Tray 1 / A4. Not sure why it's prompting to load tray 1. Driver: FX DocuPrint CM305 df PS. Driver Printer Defaults: Paper Size: A4 / Paper Tray: Auto Paper Select
              – Ash
              Nov 27 '14 at 22:23














              I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
              – hdhondt
              Nov 28 '14 at 21:59




              I asked you to pull out the tray and push it back in. Then watch the front panel display. The printer will indicate the paper size and type it thinks is in the tray. If that does is not the same as in the driver, change it (from the front panel) to match. Also make sure the sliders inside the tray (at the sides and the back) are butted against the paper.
              – hdhondt
              Nov 28 '14 at 21:59












              Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
              – hdhondt
              Apr 11 at 23:05




              Have you tried the suggestion in my previous comment (and answer)? Do this before you start a print job. If printing from Word, check the paper size from Page Setup, not in printer settings.
              – hdhondt
              Apr 11 at 23:05












              Is anyone home?
              – hdhondt
              May 14 at 10:01




              Is anyone home?
              – hdhondt
              May 14 at 10:01












              up vote
              0
              down vote













              i finally got to fix this on my Fuji Xerox docuprint cm305, after more than a year i've been having to unload and load paper on the tray every single time. and today after reading this i sorta got to fix it.



              i usually use A4, is more common for me. so each time i print it ask me to insert letter paper isntead of A4 in every word or pdf printing.



              so the fixing is this.



              *** at the printer you select the type of paper on the tray.



              in my case. A4, plain.



              *** at your computer go to properties of the printer, and click advanced.



              in my case. select A4 in the tray 1 section.



              and everything will be fixed.






              share|improve this answer

























                up vote
                0
                down vote













                i finally got to fix this on my Fuji Xerox docuprint cm305, after more than a year i've been having to unload and load paper on the tray every single time. and today after reading this i sorta got to fix it.



                i usually use A4, is more common for me. so each time i print it ask me to insert letter paper isntead of A4 in every word or pdf printing.



                so the fixing is this.



                *** at the printer you select the type of paper on the tray.



                in my case. A4, plain.



                *** at your computer go to properties of the printer, and click advanced.



                in my case. select A4 in the tray 1 section.



                and everything will be fixed.






                share|improve this answer























                  up vote
                  0
                  down vote










                  up vote
                  0
                  down vote









                  i finally got to fix this on my Fuji Xerox docuprint cm305, after more than a year i've been having to unload and load paper on the tray every single time. and today after reading this i sorta got to fix it.



                  i usually use A4, is more common for me. so each time i print it ask me to insert letter paper isntead of A4 in every word or pdf printing.



                  so the fixing is this.



                  *** at the printer you select the type of paper on the tray.



                  in my case. A4, plain.



                  *** at your computer go to properties of the printer, and click advanced.



                  in my case. select A4 in the tray 1 section.



                  and everything will be fixed.






                  share|improve this answer












                  i finally got to fix this on my Fuji Xerox docuprint cm305, after more than a year i've been having to unload and load paper on the tray every single time. and today after reading this i sorta got to fix it.



                  i usually use A4, is more common for me. so each time i print it ask me to insert letter paper isntead of A4 in every word or pdf printing.



                  so the fixing is this.



                  *** at the printer you select the type of paper on the tray.



                  in my case. A4, plain.



                  *** at your computer go to properties of the printer, and click advanced.



                  in my case. select A4 in the tray 1 section.



                  and everything will be fixed.







                  share|improve this answer












                  share|improve this answer



                  share|improve this answer










                  answered May 26 '16 at 8:41









                  Chang Ting Fung

                  1




                  1






















                      up vote
                      0
                      down vote













                      in our case someone non-technical had put the paper in the wrong side of the tray so the copier correctly assumed it was empty. Took me half an hour to figure it out!






                      share|improve this answer

























                        up vote
                        0
                        down vote













                        in our case someone non-technical had put the paper in the wrong side of the tray so the copier correctly assumed it was empty. Took me half an hour to figure it out!






                        share|improve this answer























                          up vote
                          0
                          down vote










                          up vote
                          0
                          down vote









                          in our case someone non-technical had put the paper in the wrong side of the tray so the copier correctly assumed it was empty. Took me half an hour to figure it out!






                          share|improve this answer












                          in our case someone non-technical had put the paper in the wrong side of the tray so the copier correctly assumed it was empty. Took me half an hour to figure it out!







                          share|improve this answer












                          share|improve this answer



                          share|improve this answer










                          answered Sep 4 '17 at 6:14









                          Bek

                          1




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