Why is one of my two Apple TVs not seeing my DLNA devices? [closed]











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My network has a Synology NAS running a DLNA server and two Apple TV 4K devices (identical hardware, running identical firmware).



One of my Apple TV devices can reliably see the Synology DLNA device: it's listed in the tvOS VLC app as well as in all other DLNA-capable applications. However on the other device (located in a different room in the house) my DLNA devices are only listed very occasionally or rarely, so most of the time they're not listed in the tvOS VLC app, also a DLNA diagnostics app I put on the AppleTV reports it didn't find any DLNA servers in the local network.



The network topology for both Apple TVs is similar: they're both immediately connected via wired ethernet to a gigabit switch which then both connect to the same gigabit switch.



Network settings seem the same on both Apple TVs (excepting IP address) and they're both using the same DNS server (a Windows Active Directory domain controller DNS server).










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closed as off-topic by Dave, fixer1234, bertieb, music2myear, n8te Nov 28 at 8:40


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is not about computer hardware or software, within the scope defined in the help center." – Dave, fixer1234, n8te

If this question can be reworded to fit the rules in the help center, please edit the question.













  • Swap cables around. Check software configuration...
    – Dave
    Nov 22 at 6:28















up vote
0
down vote

favorite












My network has a Synology NAS running a DLNA server and two Apple TV 4K devices (identical hardware, running identical firmware).



One of my Apple TV devices can reliably see the Synology DLNA device: it's listed in the tvOS VLC app as well as in all other DLNA-capable applications. However on the other device (located in a different room in the house) my DLNA devices are only listed very occasionally or rarely, so most of the time they're not listed in the tvOS VLC app, also a DLNA diagnostics app I put on the AppleTV reports it didn't find any DLNA servers in the local network.



The network topology for both Apple TVs is similar: they're both immediately connected via wired ethernet to a gigabit switch which then both connect to the same gigabit switch.



Network settings seem the same on both Apple TVs (excepting IP address) and they're both using the same DNS server (a Windows Active Directory domain controller DNS server).










share|improve this question













closed as off-topic by Dave, fixer1234, bertieb, music2myear, n8te Nov 28 at 8:40


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is not about computer hardware or software, within the scope defined in the help center." – Dave, fixer1234, n8te

If this question can be reworded to fit the rules in the help center, please edit the question.













  • Swap cables around. Check software configuration...
    – Dave
    Nov 22 at 6:28













up vote
0
down vote

favorite









up vote
0
down vote

favorite











My network has a Synology NAS running a DLNA server and two Apple TV 4K devices (identical hardware, running identical firmware).



One of my Apple TV devices can reliably see the Synology DLNA device: it's listed in the tvOS VLC app as well as in all other DLNA-capable applications. However on the other device (located in a different room in the house) my DLNA devices are only listed very occasionally or rarely, so most of the time they're not listed in the tvOS VLC app, also a DLNA diagnostics app I put on the AppleTV reports it didn't find any DLNA servers in the local network.



The network topology for both Apple TVs is similar: they're both immediately connected via wired ethernet to a gigabit switch which then both connect to the same gigabit switch.



Network settings seem the same on both Apple TVs (excepting IP address) and they're both using the same DNS server (a Windows Active Directory domain controller DNS server).










share|improve this question













My network has a Synology NAS running a DLNA server and two Apple TV 4K devices (identical hardware, running identical firmware).



One of my Apple TV devices can reliably see the Synology DLNA device: it's listed in the tvOS VLC app as well as in all other DLNA-capable applications. However on the other device (located in a different room in the house) my DLNA devices are only listed very occasionally or rarely, so most of the time they're not listed in the tvOS VLC app, also a DLNA diagnostics app I put on the AppleTV reports it didn't find any DLNA servers in the local network.



The network topology for both Apple TVs is similar: they're both immediately connected via wired ethernet to a gigabit switch which then both connect to the same gigabit switch.



Network settings seem the same on both Apple TVs (excepting IP address) and they're both using the same DNS server (a Windows Active Directory domain controller DNS server).







vlc-media-player dlna appletv






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asked Nov 22 at 6:17









Dai

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85231431




closed as off-topic by Dave, fixer1234, bertieb, music2myear, n8te Nov 28 at 8:40


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is not about computer hardware or software, within the scope defined in the help center." – Dave, fixer1234, n8te

If this question can be reworded to fit the rules in the help center, please edit the question.




closed as off-topic by Dave, fixer1234, bertieb, music2myear, n8te Nov 28 at 8:40


This question appears to be off-topic. The users who voted to close gave this specific reason:


  • "This question is not about computer hardware or software, within the scope defined in the help center." – Dave, fixer1234, n8te

If this question can be reworded to fit the rules in the help center, please edit the question.












  • Swap cables around. Check software configuration...
    – Dave
    Nov 22 at 6:28


















  • Swap cables around. Check software configuration...
    – Dave
    Nov 22 at 6:28
















Swap cables around. Check software configuration...
– Dave
Nov 22 at 6:28




Swap cables around. Check software configuration...
– Dave
Nov 22 at 6:28















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