Can't reach Windows Recovery Environment from BIOS











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Windows10 on my Dell Precision T3620 is somehow broken, the loading process stops after Dell logo and displays just empty grey screen with blinking mouse arrow (means: no Windows logo appears).



I'm trying to recovery OS from the Dell's own recovery partition - but fail on it too.



Going into BIOS (F12 on my machine) i see all usual BIOS management options and socalled Windows boot manager - where should be in my understanding the option to recovery the OS. But, after select Windows boot manager i see the grey screen and blinking mouse again.



Changing the boot mode from UEFI into Legacy, i see after selecting Windows boot manager Windows logo appearing for the very short time - but then the grey screen again.



I haven't a recovery medium from Dell.



Q: what options to run the OS recovery exist, which could help in my case?










share|improve this question






















  • "what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
    – Ramhound
    Nov 20 at 16:07















up vote
0
down vote

favorite












Windows10 on my Dell Precision T3620 is somehow broken, the loading process stops after Dell logo and displays just empty grey screen with blinking mouse arrow (means: no Windows logo appears).



I'm trying to recovery OS from the Dell's own recovery partition - but fail on it too.



Going into BIOS (F12 on my machine) i see all usual BIOS management options and socalled Windows boot manager - where should be in my understanding the option to recovery the OS. But, after select Windows boot manager i see the grey screen and blinking mouse again.



Changing the boot mode from UEFI into Legacy, i see after selecting Windows boot manager Windows logo appearing for the very short time - but then the grey screen again.



I haven't a recovery medium from Dell.



Q: what options to run the OS recovery exist, which could help in my case?










share|improve this question






















  • "what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
    – Ramhound
    Nov 20 at 16:07













up vote
0
down vote

favorite









up vote
0
down vote

favorite











Windows10 on my Dell Precision T3620 is somehow broken, the loading process stops after Dell logo and displays just empty grey screen with blinking mouse arrow (means: no Windows logo appears).



I'm trying to recovery OS from the Dell's own recovery partition - but fail on it too.



Going into BIOS (F12 on my machine) i see all usual BIOS management options and socalled Windows boot manager - where should be in my understanding the option to recovery the OS. But, after select Windows boot manager i see the grey screen and blinking mouse again.



Changing the boot mode from UEFI into Legacy, i see after selecting Windows boot manager Windows logo appearing for the very short time - but then the grey screen again.



I haven't a recovery medium from Dell.



Q: what options to run the OS recovery exist, which could help in my case?










share|improve this question













Windows10 on my Dell Precision T3620 is somehow broken, the loading process stops after Dell logo and displays just empty grey screen with blinking mouse arrow (means: no Windows logo appears).



I'm trying to recovery OS from the Dell's own recovery partition - but fail on it too.



Going into BIOS (F12 on my machine) i see all usual BIOS management options and socalled Windows boot manager - where should be in my understanding the option to recovery the OS. But, after select Windows boot manager i see the grey screen and blinking mouse again.



Changing the boot mode from UEFI into Legacy, i see after selecting Windows boot manager Windows logo appearing for the very short time - but then the grey screen again.



I haven't a recovery medium from Dell.



Q: what options to run the OS recovery exist, which could help in my case?







windows-10






share|improve this question













share|improve this question











share|improve this question




share|improve this question










asked Nov 20 at 14:44









Evgeniy

1297




1297












  • "what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
    – Ramhound
    Nov 20 at 16:07


















  • "what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
    – Ramhound
    Nov 20 at 16:07
















"what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
– Ramhound
Nov 20 at 16:07




"what options to run the OS recovery exist" - It does not appear like you have a WinRE partition. Which means the only way to run it is by booting to an installation media.
– Ramhound
Nov 20 at 16:07










1 Answer
1






active

oldest

votes

















up vote
1
down vote



accepted










If you suspect BIOS corruption, you might reset the BIOS to default values.



Otherwise, as Windows will not boot, you need to boot from external media.



If you have previously create a Recovery media via Windows Recovery Media Creator,
then use it for repairing the computer by using Startup Repair.



Otherwise, you will need on another computer to download a Windows 10 boot ISO,
write it to USB, and boot in order to do Startup Repair.
Hopefully, a more drastic action won't be necessary.



For details, see the article
How to Run a Startup Repair in Windows 10.






share|improve this answer





















  • no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
    – Evgeniy
    Nov 20 at 15:15










  • Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
    – harrymc
    Nov 20 at 15:25










  • exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
    – Evgeniy
    Nov 20 at 15:28






  • 1




    I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
    – harrymc
    Nov 20 at 15:34













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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote



accepted










If you suspect BIOS corruption, you might reset the BIOS to default values.



Otherwise, as Windows will not boot, you need to boot from external media.



If you have previously create a Recovery media via Windows Recovery Media Creator,
then use it for repairing the computer by using Startup Repair.



Otherwise, you will need on another computer to download a Windows 10 boot ISO,
write it to USB, and boot in order to do Startup Repair.
Hopefully, a more drastic action won't be necessary.



For details, see the article
How to Run a Startup Repair in Windows 10.






share|improve this answer





















  • no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
    – Evgeniy
    Nov 20 at 15:15










  • Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
    – harrymc
    Nov 20 at 15:25










  • exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
    – Evgeniy
    Nov 20 at 15:28






  • 1




    I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
    – harrymc
    Nov 20 at 15:34

















up vote
1
down vote



accepted










If you suspect BIOS corruption, you might reset the BIOS to default values.



Otherwise, as Windows will not boot, you need to boot from external media.



If you have previously create a Recovery media via Windows Recovery Media Creator,
then use it for repairing the computer by using Startup Repair.



Otherwise, you will need on another computer to download a Windows 10 boot ISO,
write it to USB, and boot in order to do Startup Repair.
Hopefully, a more drastic action won't be necessary.



For details, see the article
How to Run a Startup Repair in Windows 10.






share|improve this answer





















  • no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
    – Evgeniy
    Nov 20 at 15:15










  • Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
    – harrymc
    Nov 20 at 15:25










  • exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
    – Evgeniy
    Nov 20 at 15:28






  • 1




    I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
    – harrymc
    Nov 20 at 15:34















up vote
1
down vote



accepted







up vote
1
down vote



accepted






If you suspect BIOS corruption, you might reset the BIOS to default values.



Otherwise, as Windows will not boot, you need to boot from external media.



If you have previously create a Recovery media via Windows Recovery Media Creator,
then use it for repairing the computer by using Startup Repair.



Otherwise, you will need on another computer to download a Windows 10 boot ISO,
write it to USB, and boot in order to do Startup Repair.
Hopefully, a more drastic action won't be necessary.



For details, see the article
How to Run a Startup Repair in Windows 10.






share|improve this answer












If you suspect BIOS corruption, you might reset the BIOS to default values.



Otherwise, as Windows will not boot, you need to boot from external media.



If you have previously create a Recovery media via Windows Recovery Media Creator,
then use it for repairing the computer by using Startup Repair.



Otherwise, you will need on another computer to download a Windows 10 boot ISO,
write it to USB, and boot in order to do Startup Repair.
Hopefully, a more drastic action won't be necessary.



For details, see the article
How to Run a Startup Repair in Windows 10.







share|improve this answer












share|improve this answer



share|improve this answer










answered Nov 20 at 14:57









harrymc

249k10257550




249k10257550












  • no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
    – Evgeniy
    Nov 20 at 15:15










  • Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
    – harrymc
    Nov 20 at 15:25










  • exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
    – Evgeniy
    Nov 20 at 15:28






  • 1




    I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
    – harrymc
    Nov 20 at 15:34




















  • no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
    – Evgeniy
    Nov 20 at 15:15










  • Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
    – harrymc
    Nov 20 at 15:25










  • exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
    – Evgeniy
    Nov 20 at 15:28






  • 1




    I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
    – harrymc
    Nov 20 at 15:34


















no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
– Evgeniy
Nov 20 at 15:15




no, BIOS seems to be OK - i've run some tests, available at BIOS GUI, they were all unsuspicious. Do you mean, i have no chance to run recovery from the recovery partition? I would like to avoid the creation of external recovery medium - or do it at the very last, if really nothing more could be done.
– Evgeniy
Nov 20 at 15:15












Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
– harrymc
Nov 20 at 15:25




Recovery is not run from the BIOS, but rather the BIOS launches the program from the Windows Recovery partition. You may search for it in the BIOS boot menu (usually F12) or try hitting F8 during the boot. But if you can't access it, then an external media is the only way.
– harrymc
Nov 20 at 15:25












exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
– Evgeniy
Nov 20 at 15:28




exactly, yes: i see this option in BIOS, but launching it disembogues in the empty grey screen again. Looks, there is no way around external medium, grrr... Thank you for advice!
– Evgeniy
Nov 20 at 15:28




1




1




I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
– harrymc
Nov 20 at 15:34






I hope your disk has no problem. If you cannot do startup repair, you might consider booting a live Linux CD/USB to save your data before employing stronger measures,
– harrymc
Nov 20 at 15:34




















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