Toshiba Win10 Upgrade: No Function Keys (Brightness or Volume keys etc) after upgrade











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I just upgraded from Win 8.1 to Win 10, on my Toshiba L50D-B notebook.



Win 10 System crashed - black screen, locked-up desktop function, no touchpad function etc.



None of the troubleshooting worked, so I had to perform a Factory Reset (option to retain my files).



After reset, the Win 10 was fully functional, except that my very top row of keys (F1...F12, Brighness, Volume, Wifi etc) would not respond.



How do I fix this?










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    You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
    – DrZoo
    Feb 10 '16 at 5:34










  • Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
    – DavidPostill
    Dec 10 '16 at 14:05















up vote
2
down vote

favorite
1












I just upgraded from Win 8.1 to Win 10, on my Toshiba L50D-B notebook.



Win 10 System crashed - black screen, locked-up desktop function, no touchpad function etc.



None of the troubleshooting worked, so I had to perform a Factory Reset (option to retain my files).



After reset, the Win 10 was fully functional, except that my very top row of keys (F1...F12, Brighness, Volume, Wifi etc) would not respond.



How do I fix this?










share|improve this question




















  • 2




    You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
    – DrZoo
    Feb 10 '16 at 5:34










  • Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
    – DavidPostill
    Dec 10 '16 at 14:05













up vote
2
down vote

favorite
1









up vote
2
down vote

favorite
1






1





I just upgraded from Win 8.1 to Win 10, on my Toshiba L50D-B notebook.



Win 10 System crashed - black screen, locked-up desktop function, no touchpad function etc.



None of the troubleshooting worked, so I had to perform a Factory Reset (option to retain my files).



After reset, the Win 10 was fully functional, except that my very top row of keys (F1...F12, Brighness, Volume, Wifi etc) would not respond.



How do I fix this?










share|improve this question















I just upgraded from Win 8.1 to Win 10, on my Toshiba L50D-B notebook.



Win 10 System crashed - black screen, locked-up desktop function, no touchpad function etc.



None of the troubleshooting worked, so I had to perform a Factory Reset (option to retain my files).



After reset, the Win 10 was fully functional, except that my very top row of keys (F1...F12, Brighness, Volume, Wifi etc) would not respond.



How do I fix this?







windows-10 drivers keyboard






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edited Dec 11 '16 at 0:47









nc4pk

7,172114867




7,172114867










asked Feb 10 '16 at 4:59









Scott Bailey

11112




11112








  • 2




    You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
    – DrZoo
    Feb 10 '16 at 5:34










  • Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
    – DavidPostill
    Dec 10 '16 at 14:05














  • 2




    You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
    – DrZoo
    Feb 10 '16 at 5:34










  • Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
    – DavidPostill
    Dec 10 '16 at 14:05








2




2




You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
– DrZoo
Feb 10 '16 at 5:34




You should move your solution to the answer section and mark it as best answer, rather than posting the answer in the question body.
– DrZoo
Feb 10 '16 at 5:34












Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
– DavidPostill
Dec 10 '16 at 14:05




Please don't edit your question to include the answer, answer your own question. Please read Can I answer my own question?
– DavidPostill
Dec 10 '16 at 14:05










1 Answer
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After talking with Toshiba Support, here is the permanent fix:



Go to the Toshiba Windows 10 upgrade page: http://win10upgrade.toshiba.com/



1) Choose your country



2) At the top of the page, click on "Upgrade"



3) Scroll down the page and click on the "Click here to get information on upgrading your system" link



4) Scroll down this page and find the 'Download Toshiba Drivers for Windows 10', then click the "Download Drivers" link



5) Enter your Series, Model & Model Code details, then SUBMIT



6) Now you should see a variety of drivers (copy the URL of this page, as you will need to return to complete the last step). The only drivers we should be concerned with are:




  • Toshiba System Driver (32/64bit) - download this driver first, install it...then RESTART your PC.


Navigate to the same webpage (which lists the drivers)...




  • Toshiba Function Key (32/64bit) - download this driver last, install it...then RESTART your PC.


This was a permanent fix for me.






share|improve this answer






















    protected by Community Nov 16 at 16:23



    Thank you for your interest in this question.
    Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



    Would you like to answer one of these unanswered questions instead?














    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    0
    down vote













    After talking with Toshiba Support, here is the permanent fix:



    Go to the Toshiba Windows 10 upgrade page: http://win10upgrade.toshiba.com/



    1) Choose your country



    2) At the top of the page, click on "Upgrade"



    3) Scroll down the page and click on the "Click here to get information on upgrading your system" link



    4) Scroll down this page and find the 'Download Toshiba Drivers for Windows 10', then click the "Download Drivers" link



    5) Enter your Series, Model & Model Code details, then SUBMIT



    6) Now you should see a variety of drivers (copy the URL of this page, as you will need to return to complete the last step). The only drivers we should be concerned with are:




    • Toshiba System Driver (32/64bit) - download this driver first, install it...then RESTART your PC.


    Navigate to the same webpage (which lists the drivers)...




    • Toshiba Function Key (32/64bit) - download this driver last, install it...then RESTART your PC.


    This was a permanent fix for me.






    share|improve this answer



























      up vote
      0
      down vote













      After talking with Toshiba Support, here is the permanent fix:



      Go to the Toshiba Windows 10 upgrade page: http://win10upgrade.toshiba.com/



      1) Choose your country



      2) At the top of the page, click on "Upgrade"



      3) Scroll down the page and click on the "Click here to get information on upgrading your system" link



      4) Scroll down this page and find the 'Download Toshiba Drivers for Windows 10', then click the "Download Drivers" link



      5) Enter your Series, Model & Model Code details, then SUBMIT



      6) Now you should see a variety of drivers (copy the URL of this page, as you will need to return to complete the last step). The only drivers we should be concerned with are:




      • Toshiba System Driver (32/64bit) - download this driver first, install it...then RESTART your PC.


      Navigate to the same webpage (which lists the drivers)...




      • Toshiba Function Key (32/64bit) - download this driver last, install it...then RESTART your PC.


      This was a permanent fix for me.






      share|improve this answer

























        up vote
        0
        down vote










        up vote
        0
        down vote









        After talking with Toshiba Support, here is the permanent fix:



        Go to the Toshiba Windows 10 upgrade page: http://win10upgrade.toshiba.com/



        1) Choose your country



        2) At the top of the page, click on "Upgrade"



        3) Scroll down the page and click on the "Click here to get information on upgrading your system" link



        4) Scroll down this page and find the 'Download Toshiba Drivers for Windows 10', then click the "Download Drivers" link



        5) Enter your Series, Model & Model Code details, then SUBMIT



        6) Now you should see a variety of drivers (copy the URL of this page, as you will need to return to complete the last step). The only drivers we should be concerned with are:




        • Toshiba System Driver (32/64bit) - download this driver first, install it...then RESTART your PC.


        Navigate to the same webpage (which lists the drivers)...




        • Toshiba Function Key (32/64bit) - download this driver last, install it...then RESTART your PC.


        This was a permanent fix for me.






        share|improve this answer














        After talking with Toshiba Support, here is the permanent fix:



        Go to the Toshiba Windows 10 upgrade page: http://win10upgrade.toshiba.com/



        1) Choose your country



        2) At the top of the page, click on "Upgrade"



        3) Scroll down the page and click on the "Click here to get information on upgrading your system" link



        4) Scroll down this page and find the 'Download Toshiba Drivers for Windows 10', then click the "Download Drivers" link



        5) Enter your Series, Model & Model Code details, then SUBMIT



        6) Now you should see a variety of drivers (copy the URL of this page, as you will need to return to complete the last step). The only drivers we should be concerned with are:




        • Toshiba System Driver (32/64bit) - download this driver first, install it...then RESTART your PC.


        Navigate to the same webpage (which lists the drivers)...




        • Toshiba Function Key (32/64bit) - download this driver last, install it...then RESTART your PC.


        This was a permanent fix for me.







        share|improve this answer














        share|improve this answer



        share|improve this answer








        answered Dec 11 '16 at 0:48


























        community wiki





        nc4pk


















            protected by Community Nov 16 at 16:23



            Thank you for your interest in this question.
            Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



            Would you like to answer one of these unanswered questions instead?



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